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Florida's Best Value in Professional Answering Service Since 1970

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Property Management

Doctors

24/7 Live Answering

We're staffed 24 hours a day, 365 days a year to handle nearly any volume of calls. Our agents speak English and Spanish and excel at providing exceptional customer service.

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Dispatching

Capture more customers, improve your operational efficiency and reduce administrative costs with our 24-hr dispatching service. This service is ideal for plumbers, HVAC contractors, private security companies & other companies that routinely dispatch their staff.

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HIPAA Compliant

As a trusted provider of doctor/medical office answering services, Ansafone is an expert in safeguarding the personal health information of patients in accordance with current HIPAA regulations.

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Award Winning Call Center
American Teleservices Association Association of Teleservices International Silver MVP Quality Award Winner Inc 5000 Fastest Growing Company Top 50 Contact Center Outsourcing Company

Professional Live Telephone Answering Services, Ft. Lauderdale, Florida, Business

Ansafone Contact Centers is an award-winning contact center agency that specializes in customizing telephone answering services to meet the needs of Ft. Lauderdale businesses. Our clients come from nearly every industry, including healthcare, municipal, education, information technology, nonprofit, legal, financial, property management, real estate, and service (HVAC, plumbing, locksmith, septic companies, glass repair companies, tree removal companies, landscapers, carpenters, roofers, etc.). We offer call center solutions for businesses of all sizes and keep our high-quality answering services competitively priced.

Our live telephone answering services are available 24 hours a day, 365 days a year, and can also include any or all of the following:

  • call screening
  • emergency dispatching
  • live message relay
  • CMS integration
  • appointment scheduling
  • virtual receptionist services
  • outbound B2B/B2C calling
  • customer service support
  • help desk support
  • live online chat
  • email response
  • social media monitoring

With our wide range of multi-channel services, Ansafone Contact Centers is your Ft. Lauderdale business’s one-stop solution for sales, customer care, lead generation, lead qualification, order processing, and technical support.

Call us today for cost-effective, fully customizable phone answering services for your Ft. Lauderdale business.

Why Ansafone Contact Centers Is the Answering Service of Choice Among Ft. Lauderdale Businesses

Businesses in and around the Ft. Lauderdale area prefer to work with Ansafone Contact Centers year after year because we provide them with superior value. Here are just a few of the reasons why our clients prefer us for all of their live telephone answering needs in Ft. Lauderdale.

  1. Industry Expertise. Ansafone Contact Centers has over 46 years of accrued knowledge and experience working with tens of thousands of Florida businesses from nearly every industry. Additionally, as a member of Association of TeleServices International (ATSI), American TeleServices Association (ATA), and Direct Marketing Association (DMA), we stay up to date on the industry’s best practices as well as any new regulations that might affect us or our clients.
  2. Value. We’ve built a solid reputation amongst Florida’s business community for providing call center services of the highest quality at fair and competitive prices with exceptional customer service.
  3. Nationally Recognized. Ansafone has been named among Inc 5000’s Fastest Growing Privately Held Companies, earned CUSTOMER’s Top 50 Teleservices Outsourcing Award, and won CUSTOMER’s MVP Quality Silver Award. These awards are a testament to our high capacity and excellent service.
  4. 100% U.S. Based. Ansafone has multiple call centers strategically located in Florida. Working with a locally based call center near Ft. Lauderdale means that you can visit us, provide direct training to our agents, and feel confident that our agents are familiar with your market.
  5. Reliability. Ansafone Contact Centers wants to make sure we answer every call quickly, professionally, and effectively. We operate 24 hours a day, 365 days a year, and have hundreds of agents across multiple call centers. Additionally, we have the infrastructure and redundancy in place at each of our call centers to ensure that we’re always up and running.
  6. Customizable, Industry-Specific Solutions. Each of our Ft. Lauderdale clients gets a personalized program that helps them achieve their goals while staying within their stated budget. While our account managers understand that each client is unique, they can still provide helpful industry-specific recommendations, scripts, and solutions based upon their extensive experience.
  7. Multilingual Answering Services. Ansafone has one of the largest pools of English and Spanish speaking agents among the call centers serving the Ft. Lauderdale area. In addition, we are supported by a 24-hour translation service to help us translate any other languages.
  8. State-of-the-Art Technology. At Ansafone, we use Interactive Intelligence’s unified platform, which turns our phone agents into “blended agents,” who can efficiently handle inbound calls, outbound calls, emails, and web chat.
  9. Well-Trained, Professional Agents. We have a rigorous hiring process that helps ensure that we find the most qualified agents in the area. Our agents are thoroughly interviewed, background checked, and trained. Once hired, they continue to receive additional training on best practices and new accounts, and they are monitored on an ongoing basis by our Quality Assurance Team to ensure that they continue to meet our expectations as well as the expectations of our clients.
  10. HIPAA & PCI Compliant. Ansafone Contact Centers has taken every precaution to ensure that our call center services and operations are fully compliant with current HIPAA and PCI regulations. This means that we have had all of our agents pass thorough background checks, keep all consumer/patient data safe and secure, and are able to send messages and other information using encrypted transmission channels.

Call Ansafone Contact Centers today at 1-866-222-1989 for a free consultation and quote. Our account managers look forward to working with you. They will provide telephone answering services that can help your Ft. Lauderdale, Florida, business be more cost effective, time efficient, and successful.

A Few of Our Answering Service Specialities

Ansafone is capable of designing telephone answering services for Ft. Lauderdale businesses of any size and from any industry, but we are particularly well qualified to provide the following:

Medical Answering Services, Ft. Lauderdale, Florida: Virtual Receptionist, Scheduling, Live Message Forwarding & More for Doctors, Dentists, Hospitals, Clinics & Insurance Companies

Our medical answering services are designed to meet the uniquely challenging needs of medical practitioners and companies in the healthcare field, including but not limited to doctors, dentists, chiropractors, mental health professionals, veterinarians, medical offices, nursing homes, hospitals, pharmaceutical companies, and insurance companies in and around Ft. Lauderdale. HIPAA-compliant medical answering services can help you be more accessible and provide your patients with better service. With Ansafone Contact Centers, you’ll be able to get Ft. Lauderdale’s best HIPAA-compliant medical answering services at a cost-effective price. We can cover your phones during lunch hours, after hours, or 24 hours a day. We can schedule appointments, forward messages to your on-call doctor, provide test results, and/or act as your virtual receptionist. If needed, we can also provide customer care support, email response, chat services, and outbound calling.

HVAC Answering Services, Ft. Lauderdale, Florida: 24/7 Phone Answering, Appointment Scheduling, Emergency Dispatching, and Live Message Relay

Ansafone Contact Centers provides the best value in live telephone answering services to Ft. Lauderdale HVAC contractors. We can provide live answering services 24 hours a day, 365 days a year, to ensure you capture every new opportunity and provide stellar customer service to your existing client base. By working with you to train our agents on your preferred script and protocols, Ansafone is able to become a seamless extension of you. We can set up local or toll-free phone numbers, answer your calls using your company name, make appointments directly into your scheduling software, forward messages on to your technicians in the field, and dispatch your on-call technicians if there is an emergency request. Call today to learn how our answering services can support your heating and air conditioning business in Ft. Lauderdale. Consultations are free.

Property Management Answering Services, Ft. Lauderdale, Florida: 24/7 Live Answering, Call Screening, Live Message Relay, Emergency Dispatching, Appointment Scheduling & More

Having worked with numerous property management companies over the years, Ansafone Contact Centers understands the pressures you face on an ongoing basis in your business. On any given day, we know you can be responsible for screening new potential tenants, scheduling walkthroughs, handling routine maintenance requests, and trying to get an on-call maintenance person or vendor out to one of your properties to handle an emergency repair request. With our multi-channel services, Ansafone Contact Centers is able to ease some of this burden. We’re equipped to answer nearly any volume of calls 24 hours a day, 365 days a year. Our highly qualified and thoroughly trained agents will answer your calls quickly, professionally, and effectively. If you have online appointment scheduling software, we can access it remotely to make, change, and cancel appointments in real time. As part of our inbound/outbound calling services, we’re also able to qualify tenants who have expressed interest in one of your properties and answer select questions. Additionally, we can notify on-call managers and dispatch approved staff or contractors in the event of an emergency, such as a burst pipe or gas leak. If you’d like, we can even train our agents to act as your full-time virtual receptionist. Call today and learn how Ansafone Contact Centers’ live telephone answering services can become a seamless extension of your Ft. Lauderdale property management company.

46 YEARS OF EXPERIENCE | 100% U.S. BASED
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