Listen to how Ansafone answers a phone call.
We're staffed 24 hours a day, 365 days a year to handle nearly any volume of calls. Our agents speak English and Spanish and excel at providing exceptional customer service.Learn More
Capture more customers, improve your operational efficiency and reduce administrative costs with our 24-hr dispatching service. This service is ideal for plumbers, HVAC contractors, private security companies & other companies that routinely dispatch their staff.Learn More
As a trusted provider of doctor/medical office answering services, Ansafone is an expert in safeguarding the personal health information of patients in accordance with current HIPAA regulations.Learn More
Ansafone Contact Centers specializes in providing high-quality, cost-effective telephone answering services to meet the diverse needs of businesses in St. Petersburg, Largo, Tampa, and surrounding areas. We have 100% U.S.-based call centers, more than 46 years of experience, and tens of thousands of satisfied clients. Our clients come from nearly every industry, including healthcare, insurance, legal, retail, ecommerce, financial, non-profit, municipal, and education, and range from small retailers to large national chains.
Because we have multiple call centers, hundreds of highly qualified agents, and state-of-the-art software and equipment, we’re able to meet nearly any live phone answering need. Our call centers operate 24 hours a day, 365 days a year, and we have the redundancy and infrastructure across all of our call centers to ensure that we’re always available to answer your calls quickly and effectively. To ensure that our services continue to meet the expectations of our clients, call are closely monitored by our Quality Assurance Team, and we provide our clients with real-time call reporting through a fully secure dashboard.
Our high-capacity, contact center agency has won numerous industry awards, including CUSTOMER magazine’s Top 50 Contact Center Outsourcing Award and MVP Quality Silver Award, as well as the Top 50 Teleservices Agencies Award from Customer Inter@ction Solutions. We’re also proud to be listed among Inc. 5000’s America’s Fastest Growing Private Companies.
Call Ansafone Contact Centers today for a free consultation. We are fully compliant with HIPAA and PCI guidelines, and we take great care to keep client and customer data private and secure. We also have a large team of bilingual English- and Spanish-speaking agents as well as access to a 24-hour translation service. All of our telephone answering services are competitively priced and completely customizable.
Having skilled, professional, and friendly agents answering your calls is important because they can heavily influence the impression your customers have of your business. That’s why at Ansafone, we spend the majority of our efforts on screening, hiring, training, and monitoring our agents. We have hundreds of agents, all of whom have been hand picked by experienced call center managers. They have all passed extensive background checks and received thorough training on how to provide exceptional telephone answering services. Our telephone agents are closely supervised and monitored on an ongoing basis by our quality assurance team to ensure that they are meeting the expectations of our clients and our high standards for customer service. Every agent is assigned to their accounts based upon their skill set. We have clients who need agents who are fluent in English and Spanish, clients in need of agents who can provide technical support, and other clients who want agents who excel at closing sales. Call today and let us know how Ansafone’s answering services can meet the needs of your St. Petersburg business.
Ansafone Contact Centers provides high-quality, customizable telephone answering services at an affordable price to service-based contractors in the St. Petersburg area. Our answering service is perfect for HVAC companies, plumbers, roofers, carpet cleaners, septic tank companies, restoration companies, exterminators, towing companies, and more. With Ansafone, you can trust that every call will be answered promptly and handled professionally. We’ll answer each call with your business name, follow your script, take messages, screen calls, dispatch your on-call technicians, schedule appointments, and more. Our answering services for small and service-based businesses can be designed to meet essentially any need and nearly any budget. Call today for a free quote.
At Ansafone Contact Centers, we can design our telephone answering services to become a seamless extension of your retail or ecommerce business in St. Petersburg. We have worked with retail and ecommerce businesses of all sizes for over 46 years and are confident that we have the expertise, tools, and capacity to meet your needs. Our retail/ecommerce answering services are competitively priced, and we can create innovative solutions to help you become more cost-efficient. We can handle your calls when you are out, take messages, provide general customer service, serve as your virtual receptionist, provide your customers with the status of their order, and more. Additionally, we’re prepared to handle nearly any volume of calls, so we can support your business as it grows. Call us today to learn how our retail/ecommerce answering service can help your St. Petersburg business.
Ansafone specializes in providing medical answering services to St. Petersburg doctors, dentists, urgent care clinics, chiropractors, optometrists, hospitals, and insurance companies. Healthcare providers can rely on us to answer their patient calls quickly, professionally, and effectively. We can screen calls, take messages, notify on-call doctors of an emergency, transfer calls, make appointments, place outbound calls (to provide appointment reminders, test results, approval notifications, etc.), and more. We are available 24 hours a day, 365 days a week and will always follow your script and protocols. And, because we are HIPAA compliant, you can trust that patient information will be kept safe and secure. Call today to learn how our award-winning call center can support your medical practice or business in St. Petersburg.
As a full-service call center, Ansafone is able to provide your St. Petersburg business with comprehensive inbound and outbound telemarketing services. Our telemarketing services can be used for any of the following:
Whether your business is looking to sell new products or services to an existing client base or needs to outsource approval notification calls, Ansafone Contact Centers can help. Our services are among the best, yet our rates are very competitive. Call today for a free consultation.
At Ansafone, we prefer to say that we offer “contact center services” rather than “call center services” because we’re capable of communicating with customers through a variety of different channels, such as phone, email, web chat, and social media. We use Interactive Intelligence’s impressive all-in-one platform, which lets us turn our phone agents into blended agents who can easily jump between different types of customer interactions with maximum efficiency. If you are interested in developing a contact center program for your St. Petersburg business, call us today. Our programs are competitively priced and fully customizable to meet nearly any need and budget.