Ansafone is the best choice for property management answering services in Florida. We have more than 46 years of experience, use the industry's leading technology (Interactive Intelligence all-in-one platform), and have thousands of satisfied clients. Florida-based property managers, property management companies, real estate companies, homeowner associations, and multi-unit property owners can rely on our team of call center professionals to provide superior live answering service at a cost-effective price. Our answering services are available 24 hours a day, 365 days a year, and can be customized to meet your unique needs.
Whether you are looking for an answering service to handle all your tenant calls or just need additional phone support, we can design a solution that works for you and your budget. We can be responsible for only answering after-hours and emergency calls, or we can act as your around-the-clock virtual receptionist: screening calls, taking messages, scheduling walk-throughs with prospective tenants, transferring calls, handling routine maintenance requests from current tenants, and answering general inquiries. To customize our answering service so that it becomes a seamless extension of your property management company, we'll follow your call script (or help you develop one), set up local and/or toll-free phone numbers, set-up protocols for handling a variety of different requests, and thoroughly train our agents. We can even develop specific protocols for handling emergencies, such as notifying the on-call manager or handyman or dispatching an approved outside contractor, such as a plumber, electrician, restoration company, or heating and air conditioning company.
Reach out to Florida-based Ansafone today for a free consultation. We're here to help property management business throughout Jacksonville, Miami, Tampa, Ft. Lauderdale, Tallahassee, Hialeah, Port St. Lucie, Pembroke Pines, and beyond provide better service to their tenants, while simplifying your operations and potentially saving money. We have multiple call centers with hundreds of professional operators. Our agents have all passed rigorous background checks and are monitored on an ongoing basis by our in-house quality assurance team. We have agents who are fluent in both English and Spanish and we have access to a translation service 24 hours a day.