Listen to how Ansafone answers a phone call.
We're staffed 24 hours a day, 365 days a year to handle nearly any volume of calls. Our agents speak English and Spanish and excel at providing exceptional customer service.Learn More
Capture more customers, improve your operational efficiency and reduce administrative costs with our 24-hr dispatching service. This service is ideal for plumbers, HVAC contractors, private security companies & other companies that routinely dispatch their staff.Learn More
As a trusted provider of doctor/medical office answering services, Ansafone is an expert in safeguarding the personal health information of patients in accordance with current HIPAA regulations.Learn More
Ansafone Contact Centers is proud to offer Orlando’s best value in live telephone answering services. We provide high-quality, affordable live answering solutions for businesses of all sizes and from every industry, including healthcare, legal, financial, property management, service, hospitality, property management, insurance, retail, education, non-profit, and more. Over the years, we’ve served tens of thousands of clients and won numerous industry awards, including TMC’s CUSTOMER magazine’s Top 50 Contact Center Outsourcing Award.
At Ansafone Contact Centers, we’re able to meet the phone answering needs of Orlando’s diverse business community. We have a large pool of English and Spanish speaking agents across our multiple call centers, all located in the United States, which means that we have the capacity to answer nearly any volume of calls. Our call centers operate 24 hours a day, 365 days a year, feature state-of-the-art software and equipment, and comply with HIPAA and PCI regulations. Additionally, because our agents are fully screened and thoroughly trained, they are prepared to answer nearly any type of call. On a regular basis, they are responsible for handling general inquiry calls, screening calls, scheduling appointments, processing orders, taking payments, qualifying new leads, and providing general customer support.
Call Ansafone Contact Centers today for a free quote. We’ll work hard to become a seamless extension of your Orlando business and make sure that all of your calls are answered quickly, professionally, and effectively. When you choose Ansafone, not only will you be working with an award-winning call center agency, but you’ll also get our superior telephone answering services at a fair and competitive price. To get started, give us a call and let us know about your goals and budget. We’ll customize our telephone answering services to meet your business’s specific needs.
Ansafone is more than a call center; we consider ourselves a contact center agency. We are able to provide comprehensive, multi-channel services, such as inbound phone support (sales, help desk, and customer care), outbound B2B and B2C calling, email response, web chat services, social media marketing, and interactive voice response (IVR). Because of our range of services and our ability to provide cost-effective solutions for small, medium, and large businesses, we’re able to grow with your business as it expands, downsizes, and tests new strategies, services, and products. Call now to learn more.
As one of the largest, multi-channel contact center agencies in Florida, Ansafone is prepared to provide small, medium, and large businesses throughout Orlando with any or all of the following:
You can tell us which services you want, or you can let us know what your goals and expectations are. Either way, we’ll design a solution for your specific needs and budget. We’ll also monitor our agents and call reports to ensure that we are meeting your expectations on an ongoing basis. Additionally, because Ansafone’s call centers are located near Orlando, Florida, you can come visit our call centers, provide training directly to our agents (if you prefer), and trust that our agents are familiar with the local market. Call us today to tell us about your Orlando business and its contact center needs. Consultations and quotes are free.
Ansafone Contact Centers is the best choice in Orlando for property management telephone answering services. We can set up toll-free or local phone numbers, recorded lines, voicemail, and advanced message forwarding options; train our agents to follow your script and protocols; answer your calls quickly and professionally any time of the day; dispatch your on-call staff or approved vendors to handle routine maintenance requests or emergency repairs; and schedule walkthroughs for prospective tenants. Because we have years of experience working with property management companies of all sizes, as well as residential, commercial, and industrial property owners and real estate companies, we are able to create innovative solutions and thoughtful recommendations to help you better serve your tenants, be more productive, and become more cost effective. Call today to learn more.
Ansafone Contact Centers is your best choice if you are looking for high-quality, competitively priced medical answering services for your Orlando, Florida, medical practice or healthcare facility. Our award-winning agency has multiple call centers that operate 24 hours a day, 365 days a year. Each call center features the latest all-in-one software from Interactive Intelligence and complies fully with today’s HIPAA guidelines, so all patient information is always kept safe and secure. Additionally, we have redundancy at each of our call centers so that you can rest assured we have the infrastructure in place to always be available to answer your calls. Across our call centers, we have hundreds of qualified agents with a large pool of bilingual English- and Spanish-speaking agents, who can be trusted to follow your specific script and protocols. Our agents also have access to a 24-hour translation service, and can be given special remote access to your content management or scheduling system if you want us to manage your appointments or provide specific notifications, such as lab test results, appointment reminders, or insurance authorizations. Call us today to learn more about our medical telephone answering service for Orlando area doctors, dentists, chiropractors, optometric offices, hospices, health-care facilities, hospitals, insurance companies, and other medical professionals and practices.
With Ansafone Contact Centers, no matter the size of your business, you can trust that you’re always getting the best value in telephone answering services. While we are one of the largest and most experienced contact center agencies in Florida, we have worked hard to ensure that our Orlando clients always get superior service at a competitive price. As a client of ours, you’ll get a solution that is personalized for your unique business. We bring more than 46 years of experience and have worked with businesses from nearly every industry, which means that we are particularly well qualified to provide industry-specific call center solutions, including but not limited to:
No matter which industry you are in, you can rest assured that your business will be represented professionally and accurately by our 100% U.S.-based telephone agents. Our agents will be matched to your account based upon their skillsets and thoroughly trained on your script and protocols. To ensure that our agents continue to meet your expectations on an ongoing basis, our in-house quality assurance team will monitor your calls, provide feedback and additional training to our agents, and share call performance reports with your staff. If needed, your account representative will make recommendations to improve call statistics and/or cost efficiency. Because of our ability to customize our telephone answering services and optimize their effectiveness, Ansafone Contact Centers has tens of thousands of satisfied clients and an exceptional reputation for delivering unbeatable value.