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Florida's Best Value in Professional Answering Service Since 1970

Jacksonville Miami Tampa St. Petersburg Orlando Hialeah
Tallahassee Fort Lauderdale Port St. Lucie Pembroke Pines
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Listen to how Ansafone answers a phone call.

Property Management

Doctors

24/7 Live Answering

We're staffed 24 hours a day, 365 days a year to handle nearly any volume of calls. Our agents speak English and Spanish and excel at providing exceptional customer service.

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Dispatching

Capture more customers, improve your operational efficiency and reduce administrative costs with our 24-hr dispatching service. This service is ideal for plumbers, HVAC contractors, private security companies & other companies that routinely dispatch their staff.

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HIPAA Compliant

As a trusted provider of doctor/medical office answering services, Ansafone is an expert in safeguarding the personal health information of patients in accordance with current HIPAA regulations.

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Award Winning Call Center
American Teleservices Association Association of Teleservices International Silver MVP Quality Award Winner Inc 5000 Fastest Growing Company Top 50 Contact Center Outsourcing Company

Ansafone Contact Centers: Providing 24/7 Live Answering Services to Miami, Florida Businesses Since 1970

Whether you have a growing start-up or a large corporation, Ansafone Contact Centers can provide your business with high-quality, affordable live telephone answering services. With our award-winning, locally based call center, your Miami business can gain a competitive advantage over the competition and lower its operational and employee costs.

Ansafone specializes in offering the following services:

  • 24/7 live answering services
  • After-hours answering services
  • Bilingual answering services
  • Help desk answering services
  • Tech support answering services
  • Medical/doctor answering services
  • Law firm/attorney answering services
  • Property management answering services
  • HVAC answering services
  • Email management
  • Web support/live chat
  • Order & payment processing
  • Call screening
  • Lead generation and capture
  • Inbound/outbound sales & telemarketing
  • Customer service
  • Dispatching
  • Appointment scheduling

To achieve the best results, our telephone answering services are always customized to match the needs and budget of each unique business. From personalizing call scripts and protocols to thoroughly training our agents, we’ll make sure that our answering service becomes a seamless extension of your Miami business.

Ansafone Contact Centers, Providing Comprehensive, Affordable Call Center Solutions for Miami Businesses of All Sizes and Any Industry

Ansafone Contact Centers is one of the oldest and largest family-owned and -operated answering service businesses in Florida. We have over 46 years of experience, multiple call centers, and hundreds of carefully screened and thoroughly trained agents. We’re also equipped with the industry’s leading call center software from Interactive Intelligence, which allows us to offer multiple channels, such as phone, email, and web chat, to connect with your clients. With our large capacity, state-of-the-art technology, and extensive experience, we’re able to support the answering service needs of Miami businesses of any size. We also have the accrued knowledge and expertise to help businesses from any industry, including but not limited to:

  • Retail Stores
  • Electricians
  • General Contractors
  • Service-Based Businesses
  • Medical/Healthcare
  • Information Technology
  • Insurance
  • Legal
  • Municipal/Government
  • Education
  • Nonprofit & Fundraising
  • Financial
  • eCommerce
  • Property Management

Ansafone is known throughout Florida for providing the best value in telephone answering services. Miami businesses can rely on us to answer their phone calls quickly, professionally, and effectively, 24 hours a day, 365 days a week. Every program is personalized for each business, and we keep our rates very competitive.

Call Ansafone Contact Centers today for a free consultation: 1-866-222-1989

Professional Phone Answering/Call Center Services, Miami, Florida: Customer Service, Call Screening, Call Routing, Message Relay, Scheduling Appointments, and More

Ansafone Contact Centers is here to provide professional and cost-effective telephone answering services to help your Miami business become more successful. By working with our experienced managers to customize our live answering services to meet your specific needs, your business can:

  • Appear more professional
  • Capture more leads
  • Become more efficient
  • Reduce overhead costs

With Ansafone’s phone answering services, you’ll have experienced agents answering your calls according to your exact specifications. We’ll use your business name, follow your script, and be prepared to handle a wide range of scenarios. If you don’t have a script, we’ll help you adapt one of our industry-specific scripts for your Miami-based company. Our live answering services can be provided at specific hours, such as during lunch breaks and after hours, or around the clock to support your needs and fit your allowable budget. As part of this service, we can also set up local Miami phone numbers, toll-free phone lines, custom hold prompts, voicemail trees, secure message delivery systems, and connect with your own CRM. Call now to discuss setting up Florida’s best call center services for your Miami business.

Medical Answering Services, Miami, Florida

Ansafone Contact Centers provides HIPAA-compliant answering services for health care providers in Miami. Our medical answering services are designed to serve the unique needs of doctors, dentists, medical offices, insurance companies, and other health care facilities or businesses. We can answer after-hour calls, schedule doctor appointments, handle eligibility verification calls, provide pharmacy authorizations, and more. We have hundreds of qualified agents, a 24-hour translation service, the industry’s best technology, and over 46 years of experience. Call us today, and we’ll customize our HIPAA-compliant medical answering service for your Miami-based healthcare business.

HVAC Answering Services, Miami, Florida

At Asnafone, we know how competitive Florida’s heating and air conditioning industry is, particularly in the Miami area, so we understand just how important it is to answer each and every call. When business is good, you’ll want to capture as many jobs as you can handle; when business is slow, we know you can’t afford to miss a single call. Having worked with heating and air conditioning contractors throughout Florida for many years now, Ansafone Contact Centers is particularly well-qualified to provide live phone answering services for your HVAC company in Miami. Because we are staffed around the clock, have hundreds of highly trained and experienced phone agents, and use the industry’s leading technology, you can count on us to answer your calls quickly and effectively. Our agents are held to the highest of standards for customer service, professionalism, and accuracy, and are monitored on an ongoing basis by our dedicated quality assurance team. In addition to answering your calls and providing yours customers with a positive first impression of your business, we can also set up recorded phone lines, relay messages, dispatch HVAC technicians, schedule appointments, and more. Call today to learn more about our Miami HVAC telephone answering services. Consultations are free.

Real Estate and Property Management Answering Services, Miami, Florida

Ansafone Contact Centers is proud to provide our customizable, 24-hour answering services to support the needs of real estate companies, property management companies, property managers, and owners of rental properties throughout Florida the Miami area. Our real estate and property management answering services can be designed to meet your specific needs and budget, whether you need someone to answer after-hour emergency maintenance calls or a virtual receptionist that can answer your calls, forward messages, transfer calls, dispatch in-house staff or approved vendors to handle repair and maintenance requests, schedule property visits, and more. Our experienced agents are thoroughly trained and continuously monitored, so you can trust them to consistently follow your script and preferred procedures and represent your business well. If you are interested in our real estate and property management answering services for your Miami business, call Ansafone today. Consultations are free.

Law Firm Answering Services, Miami, Florida

With Ansafone, your law firm can rest easy knowing your phones are being answered quickly, professionally, and effectively. Our legal answering services are available 24 hours a day, 365 days a year to support the needs of attorneys and law firms throughout the Miami area. We’re able to handle nearly any volume of calls and can keep all caller information confidential. We can customize our services to meet any need, from answering your phones when your office is closed to scheduling appointments to qualifying leads following a major promotional campaign. Call today to learn how Ansafone’s legal answering services can help your Miami law firm.

Answering Services for Small Businesses & Contractors in Miami, Florida: Emergency Dispatching, Virtual Receptionist Services, Voicemail, Order Taking, Scheduling & More

No matter what type of small business you have, a professional live answering service can offer a wide array of benefits, from ensuring you capture and convert more leads to allowing you to completely outsource your customer service and technical support department. As an experienced call center with the latest teleservices technology and hundreds of highly qualified agents, we can give you as much or as little support as you need at a cost-effective price. Depending upon your preferences, we can set up a toll-free or local Miami phone number, answer your calls using your business’s name and script, take and forward messages, schedule appointments, provide general customer assistance, dispatch technicians, take orders and payments, and more. Call us today to learn more about our comprehensive and affordable answering services for small businesses in the Miami area.

46 YEARS OF EXPERIENCE | 100% U.S. BASED
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