Ansafone Contact Centers, one of the largest locally owned call centers in Florida, provides high-quality answering services to attorneys and law firms at competitive prices. Having several years of experience serving businesses in the legal industry, tens of thousands of satisfied clients, and multiple call center awards for providing excellent service, you can trust that Ansafone has the expertise and capacity to handle all of your law firm's phone answering and client care needs.
At Ansafone, we keep our call centers properly staffed 24 hours a day, 365 days a year to ensure that we're able to answer calls quickly and be fully prepared to handle fluctuations in call volume. We can provide your law office with message delivery, voicemail, call routing and patching, appointment scheduling, call screening, lead qualification, virtual receptionist services, and comprehensive client care. Most of our services are provided over the phone, but we can also incorporate web chat, email response, and social media. To meet your specific needs, a member of our management team will discuss our services with you and help customize a program with call scripts and call handling procedures. We'll also have someone from your office train our trainer and/or agents directly to ensure that our team is properly prepared to handle your calls. Once our team is fully trained, we are able to keep the quality of our call services consistent with your expectations by having our quality assurance team closely monitor our agents and providing ongoing feedback and training.
Call Ansafone today to learn more about professional answering services for attorneys and law firms in Jacksonville, Tampa, Miami, St. Petersburg, Orlando, Hialeah, Tallahassee, and beyond. Whether you are a criminal defense lawyer that needs to be readily available to potential and existing clients around the clock or have a law firm that is trying to recruit plaintiffs for an upcoming class action lawsuit, we can help. Our services are designed to help you capture more leads, provide better customer service, and become more time and cost efficient.