At Ansafone Contact Centers, we fully understand the challenges that today's businesses face when it comes to sales. Whether you have a growing start-up or a large corporation, it is always a challenge to ensure that you have enough staff to properly handle fluctuations in sales calls -- particularly if you invest in online, direct mail, print, radio, and/or tv advertising. Not only can it be difficult to recruit qualified sales representatives, but it can also be very expensive.
Ansafone's lead qualifying service is designed to support the marketing and sales efforts of all types of businesses in Jacksonville, Miami, Orlando, Tampa, St. Petersburg, Hialeah, and other cities throughout Florida. With multiple call centers, hundreds of agents, and state-of-the-art telecommunications equipment, we're equipped to handle nearly any volume of inbound calls 24 hours a day, 365 days a year. By having our skilled agents answer your calls quickly, you'll minimize call abandonment and improve the customer experience. You'll also be able to use your sales team more strategically by having our agents ask each caller a few questions and only transfer qualified leads. All of our answering service programs are competitively priced and fully customizable to provide the precise level of customer care and lead qualification that your business is looking for.
To have our phone answering and lead qualifying service become a seamless extension of your business, we'll tailor our call script, screening questions, qualification procedures, and call transfer protocols according to your needs and preferences. Customer data can be entered directly into your CRM tool or our own, and we'll give you access to an easy-to-use, secure dashboard that gives you real-time reports on calls. In addition, we will have our quality assurance team closely monitor our agents to ensure that our call services continuously meet your specific expectations. We can also provide outbound calling support, online live chat services, email response, and social media management.
Ansafone Contact Centers has been providing comprehensive call center services for over 46 years and has tens of thousands of satisfied clients from a diverse array of industries, including but not limited to healthcare, e-commerce, solar, education, insurance, and consumer products. With our extensive experience and knowledge, we know how to implement today's best telecommunications practices to benefit your business. Call us today for a free consultation.