Ansafone Contact Centers' dispatching services are designed to help plumbers, HVAC contractors, glass repair companies, taxi and car services, septic companies, electricians, tree removal companies, towing companies, couriers, private security companies, and other businesses quickly and affordably dispatch service technicians, drivers, or other staff 24 hours a day, 365 days a year in response to urgent and emergency requests. We know from serving tens of thousands of commercial clients from all parts of Florida over the last four decades that we can help your business capture and convert more customers while improving your operational efficiency and potentially cutting your staff and administrative costs.
By using today's best telecommunications technology, Ansafone is able to instantly dispatch your on-call staff via cell phone, pager, or two-way radio. We have hundreds of phone agents and operational redundancy to reliably handle any volume of calls, any time of day, every day of the year. We answer the phone quickly and work with our clients to train our reps in the exact way they want their calls handled. Our agents are professional, highly experienced, and carefully matched to each account based upon their skill set. Many of our operators are fluent in English and Spanish, and we have access to third-party, 24-hour translation services.
Call Ansafone today if you need high-quality, seamless phone answering and dispatching services in Jacksonville, Miami, Tampa, St. Petersburg, Orlando, Hialeah, Tallahassee, Ft. Lauderdale, Pembroke Pines, Port St. Lucie, or anywhere else in Florida. Our programs are competitively priced and highly successful in helping businesses become more cost effective and efficient. We'll customize our phone answering services to your specific needs, which can include setting up any needed local or toll-free phone numbers, developing a personalized script, setting up your preferred dispatching method(s), and training our agents on how to best serve your customers. We're able to screen/qualify calls, enter customer data directly into your scheduling calendar or content management system, and take payments over the phone. We closely monitor our calls for quality, and can also digitally record your calls and send them to you on a regular basis. We provide real-time call reports and analytics and are HIPAA and PCI compliant.