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Florida's Best Value in Professional Answering Service Since 1970

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Listen to how Ansafone answers a phone call.

Property Management


24/7 Live Answering

We're staffed 24 hours a day, 365 days a year to handle nearly any volume of calls. Our agents speak English and Spanish and excel at providing exceptional customer service.

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Capture more customers, improve your operational efficiency and reduce administrative costs with our 24-hr dispatching service. This service is ideal for plumbers, HVAC contractors, private security companies & other companies that routinely dispatch their staff.

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HIPAA Compliant

As a trusted provider of doctor/medical office answering services, Ansafone is an expert in safeguarding the personal health information of patients in accordance with current HIPAA regulations.

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Award Winning Call Center
American Teleservices Association Association of Teleservices International Silver MVP Quality Award Winner Inc 5000 Fastest Growing Company Top 50 Contact Center Outsourcing Company

Ansafone Contact Centers: The Best Choice for Telephone Answering Services in Pembroke Pines, FL

Ansafone Contact Centers understands how difficult it can be to trust an outside call center agency to be the first point of contact for your hard-earned customers. We also know that you likely have a clear idea in your mind of how quickly each call should be answered, how each customer should be greeted, what level of customer service should be provided, and what needs to be accomplished by the end of that call. That’s why, before we start customizing your call center services program, we spend the time necessary to learn about your business, your goals and expectations, and your budget. By having clarity on your unique needs, we’re able to give you helpful recommendations that will effectively support your business while high bar for customer service and performance creating a positive experience for your customers.

A Seamless Extension of You. . .

By becoming familiar with your brand, developing a custom script and set of protocols, training our staff, and holding our agents to a high bar for customer service and performance, Ansafone will become a seamless extension of your Pembroke Pines business. Whether we are answering your phones, providing web chat services, or responding to emails, your customers will appreciate our fast response times, friendly yet professional service, and ability to effectively address their needs.

Providing Professional & Affordable Live Answering Services to Pembroke Pines Businesses Since 1970

Ansafone Contact Centers is a full-service, award-winning contact center agency with more than 46 years of experience. We specialize in the following services:

  • 24-hour telephone answering
  • After-hours telephone answering
  • Bilingual/multilingual answering
  • Live message relay
  • Appointment scheduling
  • Customer care support
  • Help desk and technical support
  • Lead qualification and generation
  • Order processing
  • Notifications and approvals
  • Emergency dispatching
  • Virtual receptionist services
  • Outbound telemarketing
  • Chat services
  • Email response services
  • Social media monitoring

These services are all fully customizable, competitively priced, and available to businesses throughout Pembroke Pines. Call today for a free consultation and quote.

Why Pembroke Pines, FL Businesses Choose Ansafone Contact Centers

Here are just a few of the reasons that Ansafone Contact Centers is the preferred choice among businesses in Pembroke Pines:

  • We provide Pembroke Pines’ best value for 24-hour live telephone answering services.
  • We offer competitively priced, flexible programs tailored to each client’s unique set of needs.
  • We are members of American Teleservices Association (ATA), the Association of TeleServices International (ATSI), and the Direct Marketing Association (DMA).
  • We have multiple call centers and hundreds of qualified blended agents -- all 100% U.S. based.
  • We have a rigorous hiring process and require all agents to pass a thorough background check.
  • All agents are monitored on an ongoing basis by our experienced Quality Assurance Team.
  • We have a large pool of bilingual (English & Spanish) agents and access to a 24-hour translation service.
  • We are fully compliant with HIPAA and PCI regulations.
  • We have the infrastructure and redundancy in place to ensure that we are always up and running.
  • We use Interactive Intelligence’s all-in-one platform, the latest and best teleservices technology.
  • We have over 46 years of experience and tens of thousands of satisfied clients.
  • We’ve won nationally recognized awards from TMC CUSTOMER Magazine and Customer Inter@ction Solutions.

Don’t risk putting your customers in the hands of an inexperienced or limited capacity call center. Call Ansafone Contact Centers today for a free consultation and quote.

Telephone Answering Services for Pembroke Pines, Florida, Businesses -- Any Size. Any Industry.

Ansafone Contact Centers provides comprehensive live telephone answering service solutions at cost-effective prices for small, medium, and large businesses in Pembroke Pines, Miramar, Weston, David, Hollywood, and other cities throughout Broward County. Our call centers operate 24 hours a day, 365 days a year and feature hundreds of qualified agents. Because of our extensive experience, state-of-the-art teleservices software, high capacity, and fully customizable services, we’re able to support the answering service needs of nearly any type of business in Pembroke Pines, including the following:

  • Schools, colleges, and school districts
  • Retail stores and ecommerce businesses
  • Doctors, dentists, chiropractors and other medical professionals
  • Veterinarians and animal hospitals
  • Hospitals, medical clinics, and healthcare facilities
  • Insurance companies (automotive, health, life, etc.)
  • Banks and other financial institutions
  • Non-profit charities and fundraising agencies
  • Service-based contractors (HVAC, plumbers, electricians, etc.)
  • Real estate and property management companies
  • Utility companies, municipalities, government offices
  • Attorneys/lawyers and law firms

Call today to tell us about your telephone answering service needs in Pembroke Pines, Florida. We can create an industry-specific answering solution for your unique needs and provide a free quote.

A Quick Overview of Some of Ansafone’s Most Popular Services

Virtual Receptionist Services, Pembroke Pines, Florida: Call Screening, Call Transfers, Message Taking, Scheduling, and General Customer Support

With our customizable programs, experienced and professional agents, and competitive rates, Ansafone Contact Centers offers the best value in Florida for virtual receptionist services. This service can be beneficial to businesses of any size in Pembroke Pines because it is designed to help businesses provide better customer service while allowing them to save on staffing costs. While an in-house receptionist might require a consistent salary, benefits, vacation time, sick days, and more, you only have to pay for our virtual receptionist services on an as-needed basis. Your virtual receptionist can be available 24 hours a day, 365 days a year, or during your regular business hours. WIth our virtual receptionist service, our agents can answer your calls using your business name and script, take messages, forward calls, schedule appointments, take reservations, handle customer complaints, and more. If you are interested in learning more about our virtual receptionist services, give us a call today. Consultations and quotes are free.

Property Management Answering Services, Pembroke Pines, FL: 24/7 and After Hours Phone Answering Service, Emergency Dispatch for Repairs, Call Screening, Scheduling & More

At Ansafone Contact Centers, we are committed to providing Pembroke Pines property management companies, real estate agencies, and independent property owners with superior quality answering services that meet their unique needs. Our property management answering service can include answering calls from tenants, relaying messages, dispatching staff or vendors to address routine maintenance and emergency repair requests, scheduling appointments, qualifying potential new tenants, and providing general customer service. We’ll customize our services to meet your specific needs and budget. To accurately represent your business, we’ll work with you to develop call scripts and thoroughly train our agents on how you prefer to have your calls answered. We can also work with you to develop strategies that will improve the customer’s experience. Our call centers operate 24 hours a day, 365 days a year and are managed by our highly experienced staff. Call today for a free quote on our real estate/property management answering services for Pembroke Pines businesses.

Heating & Air Conditioning Contractor (HVAC) Answering Services, Pembroke Pines, FL: 24-Hour Live Answering, Dispatching, Scheduling, Live Message Relay & More

Ansafone Contact Centers specializes in providing telephone answering services to HVAC (heating and air conditioning) companies in the Pembroke Pines area. With our 24-hour live answering service, we’ll make sure that no call is missed and that every caller receives excellent customer service. We’ll use your business name, follow your script, and handle a wide range of requests, from scheduling appointments to dispatching your staff out in the field. By working with our answering service experts, we’ll make sure that we become a seamless extension of your heating and air conditioning business. Call us today to learn more.

Medical Answering Services, Pembroke Pines, FL: HIPAA Compliant Answering Services, Virtual Receptionist, Appointment Setting, Member Service Support, Test Result Notification Calls, etc.

We can provide doctors, dentists, pharmacists, hospitals, clinics, nursing homes, and other health care providers in Pembroke Pines with reliable and affordable medical answering services. Our medical answering services are HIPAA compliant and available 24 hours a day. We have over 46 years of call center experience and can apply our extensive knowledge to help your medical practice, health care facility, or insurance company become more accessible to its patients or members as well as more cost efficient. Our medical answering services are completely customizable, so we can support you in precisely the way you need. We can act as your virtual receptionist, transferring calls, relaying messages to physicians, and scheduling appointments; after-hours answering service, taking messages and notifying the on-call physician of emergencies; or as your dedicated customer support team, answering benefit questions, making notification calls, assisting providers, changing primary care physicians, handling claims, and more. Call today if you need medical answering services in Pembroke Pines, Florida. Consultations and quotes are free.

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