If you are looking to outsource your customer service, call Ansafone Contact Centers today for a free consultation. We provide companies throughout Florida with comprehensive outsourced customer care services at competitive rates. With multiple call centers, hundreds of highly skilled phone agents, an experienced management team, and state-of-the-art telecommunications technology, we're able to support the needs of businesses of all sizes and from all industries throughout Orlando, Jacksonville, Tallahassee, Tampa, St. Petersburg, Miami, Ft. Lauderdale, Port St. Lucia, Pembroke Pines, and surrounding areas. Our customer care services are available 24 hours a day, 365 days a year, and can be completely customized to meet your specific needs and budget.
Whether you know exactly how you want every call to be handled or need assistance in developing a comprehensive customer care plan, Ansafone can help. We have honed the industry's best practices for customer service over the last 46 years and will provide the guidance and quality of service you need to give each of your customers a positive experience. We'll work with you to develop call scripts and protocols for your specific needs and invest the hours, days, or weeks necessary to train our trainer and agents on your company, products, services, and expectations. Our experienced, locally based agents have all been carefully selected, screened, and thoroughly trained, and are assigned to their accounts based upon having applicable skills and experience. We can help set up dedicated toll-free lines, local numbers, recorded lines, voicemail trees, live chat, and more. We can also handle reorders, payment processing, cancellations, refunds, technical support, and more. With our extensive resources, operational redundancy, and detailed contingency plans, we have the capacity to answer nearly any volume of calls quickly and guarantee continuous service.
Call Ansafone today for a free consultation with one of our of account managers to discuss setting up our customer care services. By treating all of your customers with care and respect, and adhering to your company's specific protocols and procedures for each type of call, we'll be able to help your business improve overall customer satisfaction. As a testament to the excellent quality of our customer care service, we have tens of thousands of satisfied clients across Florida and have won numerous industry awards, including TMC's Customer Magazine MVP Quality Award for Call Center Excellence.